Shipments and Returns
We use FedEx for all of our shipping. Please take a look at the FedEx transit map and make sure you chose the appropriate shipping method to your zone. Generally the order cannot be in transit for more than 2 days, we are however able to make an exception for 3 day ground transit time zone with a dry ice surcharge fee of $10.
Our regular shipping days (excluding holiday exceptions) are Monday, Tuesday & Wednesday, to arrive Tuesday - Friday. If your order will be delayed due to shipping you will be notified. Once shipped, your package will arrive in 1 to 3 business days to all locations in the continental US. Please use the zone map bellow so that you can select the appropriate shipping method during checkout. If you select an inappropriate zone your order will be placed on hold pending approval of new shipping arrangements.
NO RETURNS will be accepted, if you do not like the taste of our products, however, if your package has arrived damaged, please contact us as soon as possible. JustPierogi.com in association with Sacred Space Distributing LLC. can not be responsible or issue refunds for spoiled products due to shipping delays caused by inclimate weather, floods, hurricanes, snow storms, or other acts of nature.
Finally, we ask all customers to please be on the lookout for products being left by the carrier on your property. All product must be stored immediately in a freezer upon arrival. If you are purchasing this as a gift for anyone please let them know to be on a lookout for perishable delivery.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are amply sized and your items are well-protected.
Free Ground Shipping
Add $125 or more of products to your cart and ground shipping is on us. Free ground shipping is only available to 1,2 and 3 day transit destinations.
Your Packed Shipment
All of our products are shipped frozen to arrive frozen in special shipping coolers. The coolers are packed with enough dry ice necessary to reach the destination. All products are shipped frozen to arrive frozen. Please be sure to immediately remove your order once received and move it to your freezer. The cooler should be placed in a well ventilated area to allow all the dry ice to sublime. DO NOT touch the dry ice it can cause severe frost bite if contacted with skin. Once all the dry ice has sublimed you can recycle the cooler or reuse it if you have a need for it. All of our coolers and packing material is recyclable.