Please understand your are ordering a perishable frozen item. Special care must be taken in order to deliver delicious pierogi to you, therefore we must ship your order in a special cooler with dry ice.
Your shipping cost is composed of a $8 cooler, typically $4 worth of dry ice (depending on time in transit) and actual shipping cost from FedEx. We do our absolute best to keep the shipping costs down just so that we can share these delicious pierogi with you. Don't let the shipping cost stand between you and truly amazing pierogi.
Free Ground Shipping
Add $125 or more of products to your cart and ground shipping is on us. Free ground shipping is only available to 1,2 and 3 day transit destinations. Free Shipping option will be available during checkout once your cart total reaches over $125.
Shipments and Returns
We use FedEx for all of our shipping. Please take a look at the FedEx transit map and make sure you chose the appropriate shipping method to your zone. Generally the order cannot be in transit for more than 2 days, we are however able to make an exception for 3 day ground transit time zone with a dry ice surcharge fee of $10.
Our regular shipping days (excluding holiday exceptions) are Monday, Tuesday & Wednesday, to arrive Tuesday - Friday. If your order will be delayed due to shipping you will be notified. Once shipped, your package will arrive in 1 to 3 business days to all locations in the continental US. Please use the zone map bellow so that you can select the appropriate shipping method during checkout. If you select an inappropriate zone your order will be placed on hold pending approval of new shipping arrangements.
NO RETURNS will be accepted, if you do not like the taste of our products, however, if your package has arrived damaged, please contact us as soon as possible. JustPierogi.com can not be responsible or issue refunds for spoiled products due to shipping delays caused by inclimate weather, floods, hurricanes, snow storms, or other acts of nature.
Finally, we ask all customers to please be on the lookout for products being left by the carrier on your property. All product must be stored immediately in a freezer upon arrival. If you are purchasing this as a gift for anyone please let them know to be on a lookout for perishable delivery.
Your Packed Shipment
All of our products are shipped frozen to arrive frozen in special shipping coolers. The coolers are packed with enough dry ice necessary to reach the destination. All products are shipped frozen to arrive frozen. Please be sure to immediately remove your order once received and move it to your freezer. The cooler should be placed in a well ventilated area to allow all the dry ice to sublime. DO NOT touch the dry ice it can cause severe frost bite if contacted with skin. Once all the dry ice has sublimed you can recycle the cooler or reuse it if you have a need for it. All of our coolers and packing material is recyclable.